Delivery Information

At Newline Computers Minuwangoda, we ensure a smooth and efficient delivery process for all your orders. Please review the following details regarding our delivery service:

Order Processing & Delivery Time

• All orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.
• Delivery Time: Packages will be delivered within 1–3 working days, depending on the location. Please note that unforeseen circumstances, such as weather conditions or courier delays, may affect delivery times.

Shipping Partner & Tracking

• We work with Prompt XP Courier to ensure safe and timely deliveries.
• Once your order is shipped, you will receive tracking details via WhatsApp, allowing you to monitor your package in real-time.
• Track your packages via Prompt XP Parcel Tracker

After-Sales Assistance

If you need after-sales support, you can reach us at 077 111 0207 for emergencies on weekdays from 11 AM – 5 PM.

Delivery Terms

• Please ensure that someone is available at the provided address to receive the package. If no one is available, the courier service may leave a notice for rescheduling.
• If your order does not arrive within the expected timeframe or if there are any delivery-related concerns, please contact us for assistance.
• Customers are responsible for covering courier service charges.

For any further inquiries, feel free to reach out to our support team.

Need Assistance?

For any shipping-related inquiries, feel free to contact us:
Email: info@newline.lk
Phone: 077 111 0207

We are available at all times to assist you!